Thursday, March 7, 2013

RE: Sending/ReceivingMoney (ID: C702-L003-T11077-S111-W000000) (KMM80533923V35359L0KM) :ppNA

Hello lukas hendri,

Thank you for taking the time to contact us. My name is Sivan and it's my privilege to respond to you personally.

I understand that you are concern about the availability of Indonesia Rupiah (IDR) in PayPal system.

Unfortunately, IDR currency is not supported in our system. At PayPal, we are always considering developing new features and we appreciate your request. Here's how you can view the supported currencies and learn more about Multiple Currencies.

  1. Go to www.paypal.com and click "Worldwide" at the bottom on the page.
  2. Click "24 currencies" next to "Localized."

The following guidelines apply to sending, receiving and withdrawing funds in multiple currencies through PayPal.
PayPal's Multiple Currencies feature allows all members to send, and receive payments in all PayPal's supported currencies* as long as they have met all of the requirements to send and receive payments through PayPal.

  • If your funding source is in a different currency than the payment you wish to send, PayPal will convert the funds for you at the time you request the payment
  • If you do not have a balance open for the currency of the payment you receive, you can choose to open that balance or request PayPal to convert the funds to one of your current balances


All members can withdraw the funds in their account balances to the bank account they have listed on their PayPal account, as long as they have met all of the requirements to withdraw funds through PayPal.

  • If the bank account they have listed is denominated in a different currency than the funds in their balances, the funds will automatically be converted to the correct currency of their bank account at the time they request the withdrawal

 

 

 

It is my pleasure to assist you. Thank you for choosing PayPal. Your satisfaction is important to us. We welcome your feedback and hope you recommend us to your friends and family.

Sincerely,
Sivan
PayPal, an eBay Company

Copyright© 2013 PayPal Inc. All rights reserved.

Consumer advisory: PayPal Pte Ltd, the Holder of the PayPal™ payment service stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.


From: lhsetiadi@gmail.com
Sent: Wednesday, March ##, #### #:##:## AM (-##:##)
To: webform@paypal.com.sg
Subject: Sending/ReceivingMoney (ID: C###-L###-T#####-S###-W######)

 

Form Message
customer subject: legacy
customer message: >Topic: 'Sending/Receiving Money'
>Sub Topic: 'Currencies and Exchange Rate'
>message: 'Enquiry to add - Indonesia Currency in Paypal
>
>Please add Indonesia (IDR) - Rupiah (Rp.)
>
>as Indonesia ready.
>
>Cheers
>----
>Wix Team
>Reply by Maya yesterday
>Hi lhsetiadi,
>I am terribly sorry to hear that you experience difficulties with the payment currencies - currently the Wix Online Store supports the currencies the provider support which can be used with Wix: PayPal, Google Checkout and Pag Seguro.
>I understand that the currency you need is not supported. Please note that we support what the providers offer. Therefore I recommend you strongly to write to PayPals support and ask them if they plan to add more currencies.
>
>Thanks,
>
>
>Maya Support-Team Wix
>
>----------------------------------------------------------------------------------------------------------------------
>
>Reply by lhsetiadi # days ago
>Hi Wix Team - Gabi,
>
>I just upgrade (last night) my e-commerce site to premium, and urgently really need to use IDR currency (Rupiah - Indonesia), as my prospects and customers are in Indonesia bases.
>My business current method not using only Paypal (although I have one ), we also using COD (cash on delivery) and bank transfer (just like korean / india/south african fella in above post threads).
>Please you gotta add the our custom currency, as we really need to display in our sites to our Indonesia market. Cannot only display our selling item only in Paypal currency list. Otherwise I cannot do the single transaction.
>please please you gotta understand, this affected business requirement impact already, please add it.
>
>Wix customer ID: #########
>##
>----------------------------------------------------------------------------------------------------------------------'

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