We are an expanding regional logistics company with a strong commitment to innovation, technology and service excellence, which provide integrated logistics solutions including project logistics, air freight, sea freight, land freight, custom clearance, warehousing, and distribution management.
With more than 33 network coverage all over Indonesia and qualified personnel, CKB Logistics goes the extra miles to support customer growth. We committed to quality and safety of our business process that proved by ISO 9001:2000 and OHSAS 18001:2007 Certification.
As part of our growth strategy, we are looking for high caliber and talented individuals to join and grow with us as follows:
Jakarta Raya - Cakung
Responsibilities:
- Build & manage relationship with customers in the areas of day to day customer service activities including customer inquiry, cargo status, call center management, claim and dispute resolutions.
- Provide customized reports to customers based on available information in the system.
- Liaise to internal departments (operation & finance) for corrective actions, root-cause analysis, improvement opportunities
- Develop customized solutions/enhancement to the system to cater customer requirement.
Requirements:
- Candidate must possess at least a Diploma Degree in Management, Logistic/Transportation or equivalent.
- At least 1 year(s) of working experience in logistics industry.
- Strong customer service with problem solving approach.
- Computer literate.
- Travel as and when required by the job.
- 1 Full-Time position(s) available.
Should you meet the qualifications, please submit your application letter and full resume in MS Word or PDF only and put the position title at your e-mail subject to: recruitment@ckb.co.id
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