VACANCY FOR MAKE UP ARTIST AND BEAUTY CONSULTANT IN DUBAI-UAE
PT.Lansima is a reliable and well established Recruitment Agency located in South Jakarta. Currently opening vacancy for Make Up Artist and Beauty Consultant.
As the largest luxury retailer in the Middle East, our clients is hosts a remarkable portfolio of some the world's best luxury brands in the fashion, jewellery and home categories. Among the 36 brands currently in its portfolio are Bvlgari, Boucheron, Bottega Veneta, Dolce & Gabbana, Emilio Pucci, Giorgio Armani, Gucci, Ligne Roset, and Yves Saint Laurent. this company is the licensee for the largest Harvey Nichols store outside the United Kingdom and for the first Bloomingdale's stores outside the United States.
| Job Title : Make Up Artist Reporting to : Store Manager |
Department : Retail
Job Purpose:
To deliver a premium level of make up artistry to customers in store and during promotions & events. To suggest and advise customers on products and techniques to support the stores sales.
| Principal Accountabilities: |
- Welcome customers coming in for a make over, identify their needs, recommend and demonstrate appropriate products, whilst carrying out the make over.
- Recommend appropriate link products to promote cross selling and increase overall sales
- Follow up with regular customers wrt to make up requirements and promote repeat sales.
- Implement new techniques of make up as per the attended training courses conducted by appropriate suppliers on makeup and skincare products and product application.
- Represent Harvey Nichols Beauty Area in sponsored events as makeup artist e.g. Fashion shows to gain publicity and brand awareness.
- Support the store staff during in store promotions to drive sales performance and enhance the brand image.
- Maintain immaculate standards of the Beauty room/makeup studio at all times.
Key Performance Indicators:
- Level of skill & artistry
2. Feedback by customers
3. Organization and planning
4. Customer loyalty & return
5. Targets achieved
Knowledge Skills and Experience:
Ø Training in Cosmetology, Beauty Therapy & Make-up.
Ø Computer literacy.
Ø Excellent communication and interpersonal skills
Ø A passion for make up artistry
Ø 3 years hands-on experience in the beauty industry.
Key Competencies:
- Achievement Drive Level 3
- Building Relationships Level 3
- Confidence Level 3
- Empathy Level 3
- Influencing Level 3
- Serving Customers Level 3
Job Title : Make Up Artist
Reporting to : Store Manager
Department : Sales & Operations
Job Purpose:
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Other: Sales target as applicable to each individual Make Up Artist, varying from store to store or counter to counter.
Principal Accountabilities:
- Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store.
- As per the standards set out in the Bobbi Brown manual, ensure product / hygiene guidelines
- Merchandise products as per Bobbi Brown guidelines
- Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves.
- Maintain housekeeping standards, including window displays
- Check stock levels daily and recommend orders to the store manager / counter supervisor in order to replenish and maintain optimum stock levels.
- Ensure all store and office administration, as per manager's request, is completed accurately and on time, including customer database cards.
- Comply with all company policies and procedures.
Key Performance Indicators:
- Achieving individual targets
- Achieving tasks in time allocated
- Personal grooming & conduct
4. Feedback from customers
Knowledge Skills and Experience:
Ø Training in Cosmetology, Beauty Therapy & Make-up
Ø Knowledge of spoken and written English essential
Ø Pleasant personality and good grooming
Ø A passion for make up artistry
Ø 1 to 2 years retail sales or customer service experience in the beauty industry
Key Competencies:
- Achievement Drive Level 2
- Building Relationships Level 3
- Empathy Level 2
- Influencing Level 1
- Serving Customers Level 3
- Team working Level 2
- Conceptual Thinking Level 2
| Job Title: Beauty Consultant Reporting to: Store Manager / Concession Manager Department: Sales & Operations Job Purpose: To carry out the Areej 7 Steps to Customer Service through: identifying customer needs, offering advice and demonstrating suitable products, building relationships with customers and ensuring store standards are maintained in order to achieve sales targets and build customer loyalty. |
Principal Accountabilities:
9. Meet and exceed sales targets set by the Store Manager.
1. Identify and fulfill our customers' needs and thus provide quality advice and exceptional service.
2. Grooming and conduct should reflect Areej's brand image of luxury and prestige, in adherence with the company's policy.
3. As per the standards set out in the Areej Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times
4. Merchandise products as per guidelines, ensuring accurate stock rotation.
5. Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
6. Check stock levels daily and recommend orders to the Store Manager to replenish and maintain optimum stock levels.
7. Ensure all applicable administration is completed accurately and on time, including customer database cards.
8. Comply with all company policies and procedures.
9. Seek opportunities to increase sales, for example, link selling.
10. Advise customers about promotions in store.
Key Performance Indicators:
5. Achieving individual targets
6. Achieving tasks in time allocated
7. Personal grooming, hygiene & conduct
8. Service standards – customer and store feedback
9. Housekeeping standards maintained
Knowledge Skills and Experience:
1. High School level
2. Good knowledge of spoken & written English
3. Computer literacy
4. Outgoing personality and exceptional grooming
5. 1 to 2 years retail sales or customer service experience preferable
Areej 7 Steps to Customer Service:
1. Meet and greet
2. Start a conversation
3. Identify customers' needs
4. Recommend and demonstrate
5. Link/sell
6. Close the sale
7. Till point care and goodbye
Key Competencies:
8. Achievement Drive Level 2
9. Building Relationships Level 3
10. Empathy Level 2
11. Influencing Level 1
12. Serving Customers Level 3
13. Team working Level 2
14. Conceptual Thinking Level 2
To Apply sent to resume@lansima.com ( resume at lansima dot com ) OR hotel@lansima.com
( hotel at lansima dot com )
with subject position.
We only handle e-mail with size not bigger than 300kb.
Only Doc. format will be reviewed.
Best Regards,
Lansima - Human Resources Development -
Jl. Tegal Parang Utara No. 41
Mampang Prapatan
Jakarta 12790
(T) + 62-21 794 85 21 - 22
(F) + 62-21 799 2283
(W) www.lansima.com
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