Tuesday, June 11, 2013

[vacancy] GUEST SERVICE EXECUTIVE (Placement in Solo)

 

PT. RED PLANET HOTELS INDONESIA (Tune Hotels)

Red Planet Hotels has quickly established itself as one of the regions fastest growing investment platforms within the limited service hospitality sector.

The Company is a focused developer, owner and operator of hotels which are either franchised or managed by Tune Hotels.

CAREER OPPORTUNITY


Are you searching for an exciting challenge in a fast paced, innovative and fun environment?
Do you want to be a part of Asia's fastest growing and most exciting hotel Company?
Are you dedicated, motivated, flexible and determined to succeed?
If the answer to the above questions is `YES' then we would be delighted to hear from you
Red Planet Hotels Indonesia seeking for talented, self-motivated individuals that thrive in a challenging and rewarding work environment to be allocated in Indonesia


GUEST SERVICE EXECUTIVE

For Tune Hotels Solo, Makasar, Palembang & Surabaya

 

Responsibilities:

  • Acts with integrity, honesty and knowledge that promote the mission, values and culture of Tune Hotels.com.
  • Maintains a high level of product knowledge of the hotel and the surrounding area.
  • Applies and demonstrates all GSE skills and competencies.
  • Delivers consistent Tune Experience and Tune Service to all guests at all times.
  • Communicates and describes the limited service concept accurately and consistently.
  • Makes daily reservation count for arrivals and departures.
  • Register all incoming guests, making sure all pertinent information is obtained, identification checked, confirmation sheet is printed and signed by guest.
  • Process add-ons and payments accurately.
  • Supervise the housekeeping team and perform room quality checks.
  • Maintains regular and consistent attendance and punctuality.
  • Anticipates guests and hotel needs by constantly evaluating the hotel environment and guests for cues.
  • Prepares and document accurate shift and daily reports
  • Maintains a clean and organized workspace to enhance productivity.
  • Fulfills any function in the hotel and multi-task as required.
  • Recognizes and reinforces individual and team accomplishments.
  • Provides coaching to newly-joined employees as required.
  • Adheres to all company standards, procedures and guidelines.


Requirements:

  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
  • Required skill(s): excellent interpersonal skills, service oriented, computer literate, proficient in oral communication.
  • At least 1 year of working experience in the related field is required for this position. HRM fresh graduates may also apply.
  • Willing to work in shifting schedules.
  • Applicant must be willing to undergo training; local and/or overseas.
  • Applicants must have their most recent photo attached to the application.
  • Please indicate expected salary.
  • Indicate at least one (1) contact number; mobile phone and/or landline phone.
  • ONLY SHORT-LISTED APPLICANTS WILL BE NOTIFIED.
  • TO AVOID DELAYS IN THE PROCESSING OF YOUR APPLICATION, PLEASE PROVIDE US WITH COMPLETE INFORMATION OF THE ABOVE-MENTIONED DETAILS.


Send your CV & Application letter to :

Email : apri@redplanethotels.com
CC     : ap_ri01@yahoo.com

Only qualified candidates will we process

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