Global Assistance and Healthcare, a well-established international medical assistance provider to the Insurance, Oil and Gas, Mining and other corporate sector is inviting highly motivated individuals to fill in the position of:
24 / 7 Call Center Agent for Health Insurance hotline
As a call center agent you will be responsible for:
- Handling incoming/outgoing calls, notably answering phone calls from insured person
- Checking the validity of membership
- Identifying the level of coverage
- Identifying the request
- Processing the request
- Coordinating with the referral service in case of medical emergency
- Report any complaints from callers / clients
Requirements:
Education:
- University Graduate (D3 / S1 of any discipline will be an advantage)
Experience:
- Motivated junior welcome as we provide training
- Insurance and / or working call center experience background will be an advantage
Language:
- Perfect Bahasa Indonesia, in both spoken and written.
- Good spoken & written in English is a plus.
Other:
- Female / Male
- Willing to work on a 24 / 7 rotating shift
- Excellent interpersonal and communication skill
- Computer literate
- Fast learner and able to work under pressure
- Able to Work as Individual as well as in a Team
- Customer and Services Oriented
- Positive and outgoing attitudes
Should you interest in those positions, please send your application including resume and contact number (not more than 200KB) to: hrd@global-assistance.net
All applications will be treated strictly confidential and only short-listed candidates will be notified for interview.
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Join us, send a blank e-mail to: vacancy-subscribe@yahoogroups.com
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===================
40000+ members and counting.
No Spam. No Ads. No Bull. Just plain job posts.
Join us, send a blank e-mail to: vacancy-subscribe@yahoogroups.com
For jobs in India, send e-mail to: vacancy-india-subscribe@yahoogroups.com
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