Marketplace: [milis tarki] Vacant Positions: Contact Center Staff and Claim Analyst

Monday, October 14, 2013

[milis tarki] Vacant Positions: Contact Center Staff and Claim Analyst

Dear Tarkies,

Our company is looking for candidates as below positions:-

PT AA International Indonesia

We are an International company providing Third Party Medical Claims Administration (TPA Services) and International Medical Assistance (IMA Services) to insurance companies and corporate clients, which located in Gatot Subroto, South Jakarta.

Currently we are looking for the best dynamic and skillful people who are highly motivated to be part of our team which will be located in our Jakarta office in the following capacities.

CLAIM ANALYST

Responsibilities:
·         Medical Insurance claim assessment
·         Medical claims analysis for statistical report purpose
·         Processing 'pay and reimbursement' file medical insurance claim
·         Liaison with insurance companies and policy holders
·         Ensure claims comply with terms and conditions of insurance policy
·         Ensure claims are paid based on reasonable and customary charges

Requirements:
·         Male/ Female, minimum 25 years old
·         Bachelor Degree in Medical/ Business Administration/ Management/ Social Science or other discipline
·         Working experience in Insurance, Assistance/ TPA Company related industry with minimum 1-2 years will be an advantage
·         Good Command of English (Oral & Written), other language is advantage
·         Effective negotiation skills and implementation/influencing skills

To ensure your success on this position you will possess the following attributes and experience:
1.     Ability to independently plan, organize and priorities work
2.     Ability to work as a team
3.     Ability to solve problem
4.     Able to work under pressure
5.     Exposure to the Microsoft Office suite of products including Word, Excel and Outlook
6.     Good time management
7.     Preferred people that are able to work in shifting and overtime
8.     Willing to travel (nationally and internationally)

j CONTACT CENTER STAFF

Responsibilities:

·         Handling of inbound and outbound calls for insurance related products.

·         Assisting our client with their needs and request for our service offered via phone

Requirements:

·         Proficiency in Bahasa Indonesia and English is a must

·         Preferably with experience in similar or related field with minimum 1 - 2 years experience in the insurance/ banking/ finance industry

·         Articulate with good analytical and soft skills

·         Self motivated, independent, customer focused (good listener) with excellent communication skill and problem solving skills

·         Computer literate and familiar with Microsoft office and windows

·         Well organized, able to work independently and good team player

·         Able to work on shift (includes weekend and public holiday)

Please send your CV (including photos, certificates and salary expectation) to following email address: hrd.aaiindonesia@gmail.com

TThank you for your attention.

R Regards,
Denny Maria
TarQ 98 - 01