We are in urgent need of "SQM (Service Quality Management) Surveillance Engineer" role for our Client. Please Send your CV to h.kaji@mea-tech.com for immediate consideration.
Job Title: SQM (Service Quality Management) Surveillance Engineer
Department: Managed Service
Reporting to: Managed Service Delivery Manager
Location: Saudi Arabia
Submit Resume (Word Format Only) at: h.kaji@mea-tech.com
Job Description:
- Responsible for 24x7 monitoring of mobile services of high value customers through Huawei SQM tool
- Proactively detect and resolve service issues
- Utilize tools to isolate the cause of service issues
- Assess and escalate system issues to RAN and/or Core Network operations
Professional Related Working Experience:
- At least 2-3 years experience in operator or Managed Services environment in Operations surveillance team
- Good understanding of mobile service call flows, e.g. Voice call, SMS, prepaid and data services
- Possess fundamental mobile communications network structure knowledge, e.g. HLR, IN, SGSN, GGSN, MSS, MGW, BSC, RNC, BTS, NodeB
Qualification Requirements
- 4 year university degree in Telecommunications or Computer Engineering
- Language Skills: English, Arabic(Optional)
- Able to work independently with minimum supervision and is resourceful
- Self-motivated and ability to work under pressure
- Good written and oral communication skills to help generate reports
- Strong attention to detail
- Ability to prioritize multiple tasks to completion
- Good working attitude and analytical skills
Note: and Important
- Mention the post you are applying for in subject bar of the email
- Experienced & Certified Professionals will be preferred.
- Your Availability Date:
- Expected Salary Package (Monthly):
Interested Candidates may submit their updated resume to h.kaji@mea-tech.com for immediate consideration.
Kindly forward this mail to your friends and colleagues who might interested
Best Regards
Hasan Kaji
Recruitment Specialist
Mob:+966-533064046
Email : h.kaji@Mea-Tech.com
Skype Id: sis-hasan
Tel: +966 (1) 466 0035/78
Fax: +966 (1) 466 4086
P.O.Box: 22823.
Riyadh, 11416. KSA.
Weekend on Thursday & Friday
We remain at your service always, and it is our pleasure dealing with you
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