IT Helpdesk Support
PT EJJV Engineering Indonesia is hiring
The Company develops markets and supports a comprehensive suite of wireless and enterprise web based software that enables mobile workers to be more productive and efficient. The Company is recognized as the market leader in mobile solutions for middle market field service organizations. Our systems are installed throughout the Malaysia, Korea and United States
If you have the right set of skills, drive to succeed and professional work ethic, this is an opportunity you don't want to miss.
We would like to hire professionals to join us in very challenging Projects in Indonesia!
--- URGENTLY REQUIRED ---
Responsibilities
1. Identifies, diagnoses, and resolves Level One problems for users of the mainframe, personal computer software and hardware, District network, the Internet and new computer technology in a call centre environment; communicates solutions to end-users.
2. Provides one-on-one end-user problem resolution over the phone for District approved Personal Computer (PC) software.
3. Delivers, tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.
4. Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, dial-in and local-area network access problems.
5. Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements.
6. Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements.
7. Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.
8. Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs).
Requirements
· Female, max age 35 years old.
· Bachelor Degree (S1) majoring in any discipline(s)
· Excellent analytical skill and innovative problem solving
· Proactive, hardworking, discipline, result oriented
· Knowledge about desktop, networking and hardware
· Communicative and able to work as a team
· Fluent in English is a must
· Reliable and initiative with good planning and self-management.
· Must be detail-oriented and have the ability to multi-task.
· Able to work under pressure, deadlines and over long hours
· independently with minimum supervision
· Possessing a very good communication skills is a must
· A solid team work ethics
· Positive attitude for learning new skills and technologies quickly
· Available anytime is desirable
Your application shall submit with detailed resume, copy certificate from university, Work experience, qualifications as well as current and expected salaries to hrd@ejjv.net cc to hendri.arifin@ejjv.co.id
| Reply via web post | Reply to sender | Reply to group | Start a New Topic | Messages in this topic (1) |
No comments:
Post a Comment