Do you have passions and experience in client support, maybe hospitality? Are you a professional person interested in an awesome full time job opportunity? Then you might be a great addition to our team!
We are an international Group of companies located in Jakarta. We are developing tours and travel business unit and we are in need of qualified talents to be part of our dynamic Team
Customer Service
Main duties include but not limited to:
- Dealing with customers
- Follow-up customer inquiries / requests / complaints
- Answers customer inquiries / requests / complaints
- Resolves customer inquiries / requests / complaints
- Maintain the customer's satisfaction meet the expectation
- Maintain Customer Service administration
Requirement:
- Male, age max. 30 years old.
- Min 1 year progressive experience as Customer Service, preferable in Hospitality industry (Tours&Travel/Hotel).
- Must work well under pressure and be able to deal with many projects simultaneously.
- Must also have an excellent sense of priorities.
- Problem solving abilities.
- Have excellent interpersonal and communication skills, and telephone manner
- Fluent in English, both written and oral (additional third language will be an advantage).
- Computer and telephone literate.
- Willing to work in shift / public holiday.
If you feel that you are the right person with above qualifications for this challenging job, do not hesitate to send us your application letter along with your CV and a recent photograph to:
hrd@gonla.com
Note: please include summary of your key duties and responsibilities in your work experience in your CV.
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