Friday, April 6, 2012

[sharepointdiscussions] Digest Number 4420

Messages In This Digest (3 Messages)

Messages

1a.

HELP: facing Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION)

Posted by: "Erna" theluckygirlerna@gmail.com   theluckygirlerna

Thu Apr 5, 2012 7:09 am (PDT)



Hi All

I have a very serious issue right now.
Currently our setup includes two web front ends (load balanced), an index server and one SQL server.

One front end is running on server 2003 R2 x64 sp2(Server1) and other front end is running server 2003 x64 sp2(Server2).
I don't know this have any different.

We are running SharePoint 2007.
We are running 3 web applications: port 80, port 9997 and port 9998. All three running on both servers.

Last Thursday, our application is hit unexpected error.
Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))

even when i try go to SharePoint list such as
http://atriumpotalapps.com:9997/sites/RegMen/Lists/MSIG_CL_Email_Config/AllItems.aspx
facing this exception also
Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))

how come this error happens?
any idea?

Then our IT Admin notice that Server1's event log, recorded many warning with eventid 1305 every minute.

They are decided to take out this server from load balanced, after that user able to access all the application with only one front end (Server2).

Based on ULS logs, we found this thing:

3/29/2012 12:22 w3wp.exe (0x1ADC) 0x163C Windows SharePoint Services General 0 Unexpected ERROR: request not found in the TrackedRequests. We might be creating and closing webs on different threads. ThreadId = 2, Free call stack = at Microsoft.SharePoint.SPRequestManager.Release(SPRequest request) at Microsoft.SharePoint.SPWeb.Invalidate() at Microsoft.SharePoint.SPWeb.Close() at Microsoft.SharePoint.SPWeb.Dispose() at RegMen.RegionalMentoring_SPManager.Finalize() , Allocation call stack (if present) null

3/29/2012 12:25 w3wp.exe (0x1ADC) 0x1FC0 Windows SharePoint Services General 0 Unexpected ERROR: An exception was thrown during SPRequestManager.Dispose(), possibly due to prior incorrect SPRequest usage. Exception data: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at Microsoft.SharePoint.Library.SPRequestInternalClass.ReleaseResources() at Microsoft.SharePoint.Library.SPRequest.ReleaseResources() at Microsoft.SharePoint.SPRequestManager.Dispose(Boolean bOnlyClearGCdObjects)

is this error causing memory leak?
is this error make all application can not be accessed.

Last sunday, we restart both our server.

Now, Server1 still not yet included in LB, but still running
then i found other warning in USL logs only in Server1 , not found in Server2 :

04/05/2012 14:45:41.25 OWSTIMER.EXE (0x0AD0) 0x0CC4 Search Server Common MS Search Administration 9e54 High SearchDataAccessServiceInstance.Synchronize(). local searchserviceinstance status is bad. Object statuses: ssp status Online sspdb Online searchdb Online ssp search service instance Online local search service instance Disabled
04/05/2012 14:45:41.25 OWSTIMER.EXE (0x0AD0) 0x0CC4 Search Server Common MS Search Administration 9e72 High Disabling the gatherer application '93c98891-32e4-4fd6-9c89-42a717367a12' by setting the default value to "".
04/05/2012 14:46:18.55 MonitoringHost.exe (0x0BF4) 0x0C64 SharePoint Portal Server SSO 0 High MSSCNTRS: Cannot get perf statistics on library SSO.
04/05/2012 14:46:18.55 MonitoringHost.exe (0x0BF4) 0x0C64 SharePoint Portal Server SSO 0 High Error code is: -2147418113

can somebody tell me what this log means?
is it possibility this error happens due to this server not included in LB?

Thanks so much
Erna


1b.

Re: HELP: facing Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTIO

Posted by: "Palani" palani.bharat@gmail.com   palani_k25

Thu Apr 5, 2012 7:22 am (PDT)



This might be due to Database issue. Did you check with the SQL end ?

Thanks!
Palani K

On Thu, Apr 5, 2012 at 7:33 PM, Erna <theluckygirlerna@gmail.com> wrote:

> **
>
>
> Hi All
>
> I have a very serious issue right now.
> Currently our setup includes two web front ends (load balanced), an index
> server and one SQL server.
>
> One front end is running on server 2003 R2 x64 sp2(Server1) and other
> front end is running server 2003 x64 sp2(Server2).
> I don't know this have any different.
>
> We are running SharePoint 2007.
> We are running 3 web applications: port 80, port 9997 and port 9998. All
> three running on both servers.
>
> Last Thursday, our application is hit unexpected error.
> Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))
>
> even when i try go to SharePoint list such as
>
> http://atriumpotalapps.com:9997/sites/RegMen/Lists/MSIG_CL_Email_Config/AllItems.aspx
> facing this exception also
> Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))
>
> how come this error happens?
> any idea?
>
> Then our IT Admin notice that Server1's event log, recorded many warning
> with eventid 1305 every minute.
>
> They are decided to take out this server from load balanced, after that
> user able to access all the application with only one front end (Server2).
>
> Based on ULS logs, we found this thing:
>
> 3/29/2012 12:22 w3wp.exe (0x1ADC) 0x163C Windows SharePoint Services
> General 0 Unexpected ERROR: request not found in the TrackedRequests. We
> might be creating and closing webs on different threads. ThreadId = 2, Free
> call stack = at Microsoft.SharePoint.SPRequestManager.Release(SPRequest
> request) at Microsoft.SharePoint.SPWeb.Invalidate() at
> Microsoft.SharePoint.SPWeb.Close() at Microsoft.SharePoint.SPWeb.Dispose()
> at RegMen.RegionalMentoring_SPManager.Finalize() , Allocation call stack
> (if present) null
>
> 3/29/2012 12:25 w3wp.exe (0x1ADC) 0x1FC0 Windows SharePoint Services
> General 0 Unexpected ERROR: An exception was thrown during
> SPRequestManager.Dispose(), possibly due to prior incorrect SPRequest
> usage. Exception data: System.AccessViolationException: Attempted to read
> or write protected memory. This is often an indication that other memory is
> corrupt. at
> Microsoft.SharePoint.Library.SPRequestInternalClass.ReleaseResources() at
> Microsoft.SharePoint.Library.SPRequest.ReleaseResources() at
> Microsoft.SharePoint.SPRequestManager.Dispose(Boolean bOnlyClearGCdObjects)
>
> is this error causing memory leak?
> is this error make all application can not be accessed.
>
> Last sunday, we restart both our server.
>
> Now, Server1 still not yet included in LB, but still running
> then i found other warning in USL logs only in Server1 , not found in
> Server2 :
>
> 04/05/2012 14:45:41.25 OWSTIMER.EXE (0x0AD0) 0x0CC4 Search Server Common
> MS Search Administration 9e54 High
> SearchDataAccessServiceInstance.Synchronize(). local searchserviceinstance
> status is bad. Object statuses: ssp status Online sspdb Online searchdb
> Online ssp search service instance Online local search service instance
> Disabled
> 04/05/2012 14:45:41.25 OWSTIMER.EXE (0x0AD0) 0x0CC4 Search Server Common
> MS Search Administration 9e72 High Disabling the gatherer application
> '93c98891-32e4-4fd6-9c89-42a717367a12' by setting the default value to "".
> 04/05/2012 14:46:18.55 MonitoringHost.exe (0x0BF4) 0x0C64 SharePoint
> Portal Server SSO 0 High MSSCNTRS: Cannot get perf statistics on library
> SSO.
> 04/05/2012 14:46:18.55 MonitoringHost.exe (0x0BF4) 0x0C64 SharePoint
> Portal Server SSO 0 High Error code is: -2147418113
>
> can somebody tell me what this log means?
> is it possibility this error happens due to this server not included in LB?
>
> Thanks so much
> Erna
>
>
>
>

--
Thanks & Regards,
Palaniappan K

[Non-text portions of this message have been removed]

1c.

Re: HELP: facing Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTIO

Posted by: "Mark Todd" sandpiper_sj@yahoo.com   fwambo

Thu Apr 5, 2012 1:51 pm (PDT)



You should really content Microsoft Premier Support for this type of issue.

________________________________
From: Erna <theluckygirlerna@gmail.com>
To: sharepointdiscussions@yahoogroups.com
Sent: Thursday, April 5, 2012 7:03 AM
Subject: [sharepointdiscussions] HELP: facing Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION)

 
Hi All

I have a very serious issue right now.
Currently our setup includes two web front ends (load balanced), an index server and one SQL server.

One front end is running on server 2003 R2 x64 sp2(Server1) and other front end is running server 2003 x64 sp2(Server2).
I don't know this have any different.

We are running SharePoint 2007.
We are running 3 web applications: port 80, port 9997 and port 9998. All three running on both servers.

Last Thursday, our application is hit unexpected error.
Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))

even when i try go to SharePoint list such as
http://atriumpotalapps.com:9997/sites/RegMen/Lists/MSIG_CL_Email_Config/AllItems.aspx
facing this exception also
Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION))

how come this error happens?
any idea?

Then our IT Admin notice that Server1's event log, recorded many warning with eventid 1305 every minute.

They are decided to take out this server from load balanced, after that user able to access all the application with only one front end (Server2).

Based on ULS logs, we found this thing:

3/29/2012 12:22 w3wp.exe (0x1ADC) 0x163C Windows SharePoint Services General 0 Unexpected ERROR: request not found in the TrackedRequests. We might be creating and closing webs on different threads. ThreadId = 2, Free call stack = at Microsoft.SharePoint.SPRequestManager.Release(SPRequest request) at Microsoft.SharePoint.SPWeb.Invalidate() at Microsoft.SharePoint.SPWeb.Close() at Microsoft.SharePoint.SPWeb.Dispose() at RegMen.RegionalMentoring_SPManager.Finalize() , Allocation call stack (if present) null

3/29/2012 12:25 w3wp.exe (0x1ADC) 0x1FC0 Windows SharePoint Services General 0 Unexpected ERROR: An exception was thrown during SPRequestManager.Dispose(), possibly due to prior incorrect SPRequest usage. Exception data: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at Microsoft.SharePoint.Library.SPRequestInternalClass.ReleaseResources() at Microsoft.SharePoint.Library.SPRequest.ReleaseResources() at Microsoft.SharePoint.SPRequestManager.Dispose(Boolean bOnlyClearGCdObjects)

is this error causing memory leak?
is this error make all application can not be accessed.

Last sunday, we restart both our server.

Now, Server1 still not yet included in LB, but still running
then i found other warning in USL logs only in Server1 , not found in Server2 :

04/05/2012 14:45:41.25 OWSTIMER.EXE (0x0AD0) 0x0CC4 Search Server Common MS Search Administration 9e54 High SearchDataAccessServiceInstance.Synchronize(). local searchserviceinstance status is bad. Object statuses: ssp status Online sspdb Online searchdb Online ssp search service instance Online local search service instance Disabled
04/05/2012 14:45:41.25 OWSTIMER.EXE (0x0AD0) 0x0CC4 Search Server Common MS Search Administration 9e72 High Disabling the gatherer application '93c98891-32e4-4fd6-9c89-42a717367a12' by setting the default value to "".
04/05/2012 14:46:18.55 MonitoringHost.exe (0x0BF4) 0x0C64 SharePoint Portal Server SSO 0 High MSSCNTRS: Cannot get perf statistics on library SSO.
04/05/2012 14:46:18.55 MonitoringHost.exe (0x0BF4) 0x0C64 SharePoint Portal Server SSO 0 High Error code is: -2147418113

can somebody tell me what this log means?
is it possibility this error happens due to this server not included in LB?

Thanks so much
Erna

[Non-text portions of this message have been removed]

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